020 8102 9200 Lines open at 8:30am
  • Now Vauxhall Staples Corner Telephone: 020 8102 9230
  • Now Vauxhall Heathrow Telephone: 020 8102 9230
  • Now Vauxhall Richmond Telephone: 020 8102 9230
  • Now Vauxhall Kingston Telephone: 020 8102 9230
  • Now Vauxhall Hayes Telephone: 020 8102 9230
  • Now Vauxhall West Byfleet Telephone: 020 8102 9230
  • Now Vauxhall Marlborough Telephone: 01672 556294
  • Now Vauxhall Swindon Telephone: 02081029216 Service: 01793 883600

Vauxhall OnStar

Your Personal Service Assistant

What could make your car safer, more convenient, exciting and futuristic than a built in personal connectivity and service assistant? Vauxhall OnStar is the latest leap in Vauxhall technology bringing some of the latest connected features to the full range of new vehicles. The system keeps you directly in touch with a trained, specialist advisor; someone who can help no matter the problem, or where you find yourself. Similarly, in case of an accident, help is automatically called for, while vehicle diagnostics are monitored consistently, alerting you to car servicing schedules and more. Ultimately, Vauxhall OnStar is your very own guardian angel. And safety and security isn’t all it can do either.


Broadband makes life easier and more fun, so use Vauxhall OnStar to create an in-car wi-fi hotspot.

Enjoy fast and stable internet access on the move.
Smartphones, laptops, tablets and more – your hotspot will support up to seven devices.
Vauxhall OnStar’s powerful roof antenna reliably connects you to high-speed internet services.


Vehicle diagnostics keep you up-to-date with your car’s health of so you can avoid unexpected repairs.

If you see a warning light in the dash, press the Service button. Your advisor will assess your car remotely and tell you if you need a mechanic.
If you do, we’ll send your nearest Vauxhall dealer’s address to your navigation system.
At your request, Vauxhall OnStar can also send you amonthly email showing your car‘s oil level, tyre pressure and other data, to help you stay in control.

If your car is not where you parked it, Vauxhall OnStar can confirm if it’s been stolen – and help you get it back.

Once you report the theft to the police, your Vauxhall OnStar advisor can use the crime reference number to start searching for your car.
Vauxhall OnStar’s GPS technology will confirm your Vauxhall’s location.
If the thief turns off the engine, Vauxhall OnStar candeactivate the ignition, effectively immobilising your car. The police can then recover it.

If you have an accident and can’t call for help, Vauxhall OnStar reacts instantly.

The second your airbag inflates:

Automatic Crash Response opens a direct line to a trained Vauxhall OnStar advisor, who’ll talk to you in your chosen language (even if you’re abroad) via the hands-free speakerphone.
Vauxhall OnStar sends a report to our Service Centre, including your location, travel direction, vehicle colour and the extent of the damage.
Emergency services immediately head to the accident scene, if your vehicle report warrants it.

When do I need to fill up? What‘s my tyre pressure? Where did I park? Use your Vauxhall OnStar smartphone app to:

Display key diagnostics (like tyre pressure, fuel and oil levels) anytime, anywhere.
Lock and unlock your car doors remotely.
Locate your vehicle if you can’t remember where you last parked.
Once you’re close to your car, flash the lights and honk the horn to identify it.
Enter your destination address into your smartphone and send it to your car‘s navigation system.

‘Isn’t that museum around here?’ ‘Where’s that great restaurant?’ ‘Is this the stadium?’ Vauxhall OnStar is always ready to help when you’re in doubt about locations, directions or destinations.

Use the Service button to contact your Vauxhall OnStar advisor. They’ll pinpoint your destination and send the address to your vehicle´s navigation system.
Destination Download saves time and calms nerves – for example, by helping you easily switch destination en route.

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