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From factory to forecourt – brand new behind-the-scenes service from Now Vauxhall

From factory to forecourt – brand new behind-the-scenes service from Now Vauxhall
Ever wondered what happens behind the scenes, from the moment you place an order for a new car, to the moment you collect the keys?

For new Vauxhall car customers, the great news is the story of their new set of wheels is no longer a mystery, as local Vauxhall Retailer, Now Vauxhall, has launched a brand new service that enables customers to track its journey from factory to forecourt.

Those ordering a new car at the Retailer, can now be kept informed of progress on their new Vauxhall and even get a sneak-peek of it being made, thanks to the all-new Track My New Vauxhall facility.

The new tool is available for customers to access via the Vauxhall owners’ website “My Vauxhall” (my.vauxhall.co.uk), and enables them to get live updates on their vehicle at four key manufacturing and logistical stages:
· When their order is accepted
· Confirmation of the week that their car will be built
· When their car is built
· When their car is on its way to Now Vauxhall

Jon Taylor, Managing Director at Now Vauxhall, comments: “We are really excited to be launching Track My New Vauxhall – it’s a thoughtful way to give customers valuable insights into the process that their car goes through, making the journey from order to collection much more exciting. To get updates at key stages is a great way to build even further upon the excitement and anticipation that comes with waiting for your new car to arrive!”

The brand new behind-the-scenes service will advise customers on the progress of their factory-ordered Vauxhall car via email as well as updates within the My Vauxhall website. Updates include written notifications as well as a video showing a customer’s exact car in the factory.

My Vauxhall is not just for new Vauxhall customers; existing customers who have yet to sign up to the website can benefit from exclusive features, discounts, prize draws and rewards, as well as accessing servicing reminders and online service history.

The My Vauxhall website can be reached at my.vauxhall.co.uk. For more information about Track My New Vauxhall, or for details about models available in the Vauxhall range, please visit your local Now Vauxhall.