Assistant Service Manager

  • Location: Now Vauxhall Hayes
  • Type: Full-time
  • Length: Permanent
  • Salary: up to £29k plus bonuses

We are a forward thinking, innovative and highly successful Vauxhall Dealer Group, established in 2006. Since we started trading we have been recognised with several industry awards and have seen our business grow considerably.  Due to an internal promotion, we are currently looking for an Assistant Service Manager at our busy Hayes branch.

We operate in a highly competitive market and to be leaders within this market we require people that are passionate about delivering the highest levels of customer service.

The Role

As the Assistant Service Manager, you will work closely with the Service Manager.  You will be responsible for supervising the daily function of the Service Reception area, ensuring Service Advisors follow company process when carrying out their daily tasks in a prompt and efficient manner and maintaining a professional department image at all times.  You will also be required to liaise with the Collection and Delivery drivers and workshop staff to co-ordinate the work that is booked in. 

You will be expected to oversee the staffing levels to ensure the reception desk is covered during staff absences, as well as greet, book in and update customers.  You will also be required to oversee some of the duties of the Service Manager in their absence.

You will need to have experience of working in the motor industry, in either a customer service or workshop role. You must enjoy meeting people, have excellent communication skills and thrive on delivering excellence in everything you do. You will need to hold a full UK driving licence. We will offer full training, support and future career development.

The working hours are 08:00-18:00 Mon-Fri and 08:00-1.00 on Saturday’s on a rota.

The Rewards

In return for your hard work you will be offered a competitive salary and bonus, company car, pension and 22 days paid holiday rising to a maximum of 25 days with length of service.  Your basic salary is paid monthly and bonus a month in arrears.  The company has ambitious plans to further grow the business so this is a great time to join us.

 

 

 

  • Contact Name: Julie White
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